What is the capacity?

Please check the Room page for details.

What time is check-in and check-out?

Check-in: 3:00PM ~　Check-out: ~ 11:00AM

Is it possible to change the number of guests and the plan?

It is possible to change them up to 3 days before.
If you need to make changes to your reservation details, please inform us as soon as possible when it is confirmed.

Are there cancellation fees?

30 days before: 50 %　7 days before: 100 %

About payment methods

We accept cash and various credit cards (JCB, VISA, Master, AMEX and Diners).

Do you have a shuttle service?

We offer a free shuttle service (reservation required) from Seibu-Chichibu Station and Kagemori Station.
*Reservations must be made at least 3 days in advance.
“If you would like to use the free shuttle service, please inform us of your preferred time when making a reservation or by email.
*Please note that our shuttle vehicle can accommodate up to 6 people, so if you are a group of 7 or more or if multiple parities request the shuttle service at the same time, you may be required to share a ride or wait at the station. Thank you for your understanding.

What should I bring when bringing a dog?

Please present the certification or proof of the mixed and rabies vaccines when checking in.