Booking Resort, Inc. (hereinafter referred to as “the Company”) has established the following rules for the use of its online reservation service (hereinafter referred to as “the Service”) to ensure proper use by guests.

These rules apply to the Company and users of the Service defined in Article 2 (hereinafter referred to as “Users”).

The Service refers to the acceptance of reservation requests for the facilities provided by the Company through methods specified by the Company via the Internet.

Users are required to comply with the terms and conditions and the rules set by the facilities when using the Service. When making a reservation through the Service, Users must register personal information, such as name, address, phone number and email address. The content of services provided through the Service is limited, and Users must agree not to request services beyond the limitations or reductions in fees.

Reservations made via the Service are completed when a reservation number is displayed in the browser or when a confirmation email with the finalized reservation details is issued. At the point, the usage contract is completed between the facility and Users.

Notwithstanding the above, the Company may cancel a reservation without prior notice if Users are found to have violated the rules or committed any of the prohibited acts specified in Article 6.

The following acts are prohibited when using the Service.
a.Making false or unjustified reservations
b.Making reservations on behalf of others without their consent
c.Making reservations or registrations by an organized crime group, a related company or association of an organized crime group, the anti-social forces, and any other equivalent person of above
d.Unjustly interfering with the operation of the Service and causing a disadvantage to the Company or the risk thereof
e.Infringing the rights or causing harm to other Users or third parties, or the risk
f.Using the Service for resale, paid brokerage, or other commercial purposes
g.Acts violating public order, morals, or laws or the risk thereof
h.Any other acts considered inappropriate by the Company

When cancelling or modifying a reservation, Users must contact the facility through the system or by phone. If the Users cancel all or part of the reservation, they must pay cancellation fees based on the facility’s policy.

The Company will not disclose Users’ personal information or usage history obtained through the Service to third parties except in the following cases:
a.When disclosure is requested by a public authority with legitimate rights
b.When Users have given their consent
c.When unavoidable emergencies occur requiring urgent responses

The Company may use registered Users’ information to analyze usage trends of the Service. In such cases, the Company will not disclose personal information or usage history in a way that can identify specific companies, organizations or individuals. Additionally, the Company will appropriately handle Users’ personal information based on the Company’s privacy policy.
Privacy Policy

The fees associated with reservations made through the Service will be informed via the confirmation email issued by the Company. Payment for the fees must be made at the facility in accordance with the methods specified by the facility. If additional fees are charged, they must be paid directly at the facility.

The Company may temporarily suspend the Service without prior notice in the following cases:
a. For maintenance, repair, upgrades of the server
b. If systems or equipment necessary for the Service experience malfunctions
c. For updates or upgrades to computer programs that require temporary system suspension
d. If Internet network disruptions make communication impossible
e. Any other unavoidable circumstances

If Users cause inconvenience or damage to others through the use of the Service, the matter shall be resolved between the parties involved, and the Company assumes no responsibility. Additionally, the Company is not liable for any inconvenience or damage resulting from the inability to use the Service due to the situations described in Article 10 or communication issues.

If necessary, the Company may modify the rules without prior notice. Continued use of the Service after changes are made will be considered acceptance of the revised rules by Users.

If issues arise that are not stipulated in the rules regarding the use of the Service, they shall be resolved through sincere discussion between the parties involved.

If disputes arise that cannot be resolved through discussion, they shall be settled in a court located in the Company’s region, in accordance with Japanese law.

January 1st, 2023